Terms of Service

Last updated: May 1, 2025

1. Introduction

Welcome to LetterLift ("we," "our," or "us"). By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully.

2. Services Description

LetterLift provides a platform for generating legal-style letters based on templates and user inputs. Our service is intended for UK consumers and is designed to help users create professional letters for common disputes.

3. Not Legal Advice

The letters generated through our service are not a substitute for professional legal advice. LetterLift does not provide legal advice, and the content of the letters should not be construed as such. For specific legal advice, please consult a qualified solicitor.

4. User Accounts and Payment

4.1. You may be required to provide accurate and complete information when using our services.

4.2. Payment for our services is processed through Stripe. By making a payment, you agree to Stripe's terms of service.

4.3. All payments are final and non-refundable, except as required by law or at our discretion.

5. User Content and Conduct

5.1. You are solely responsible for the content you provide when using our services.

5.2. You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services.

6. Intellectual Property

6.1. All content, features, and functionality of our website, including but not limited to text, graphics, logos, and software, are owned by LetterLift and are protected by copyright, trademark, and other intellectual property laws.

6.2. You retain ownership of the content you provide when using our services. By submitting content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content solely for the purpose of providing our services to you.

7. Limitation of Liability

7.1. To the maximum extent permitted by law, LetterLift shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

7.2. Our liability is limited to the amount you paid for the specific service that gave rise to the claim.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on our website. Your continued use of our services after such modifications will constitute your acknowledgment and agreement to the modified Terms.

10. Contact Us

If you have any questions about these Terms, please contact us here.